We have been using SAM since October 2017 and this system has helped us to improve and manage absences effectively across our three Schools. SAM has improved our return to work process for Mangers through the production of informative reports, including the overview of absence, and the financial costings of absence through the use of visual reports. SAM offers an excellent and efficient support service, which has enabled us to tailor the system to our requirements. We are very much looking forward to continuing our development of this system, and enhancing our knowledge and understanding of SAM in the future.